Frequently Asked Questions
Find answers to common questions about our courses and platform
General Questions
Course Pathfinder Solutions is a professional learning platform that offers high-quality courses designed to help individuals advance their careers and develop new skills. We work with industry experts to provide practical, applicable knowledge.
Our instructors are experienced professionals from various industries who bring real-world expertise to their courses. Each instructor is carefully selected based on their professional background and teaching ability.
You can contact our support team through the contact form on our website, send us an email at [email protected], or call us at +1 (773) 842-1573. We're here to help Monday through Friday, 9:00 AM to 6:00 PM CST.
Course Questions
Once you purchase a course, you have lifetime access to all course materials. You can study at your own pace and revisit the content whenever you need to refresh your knowledge.
Prerequisites vary by course. Each course page lists any required background knowledge or skills. Many of our beginner-level courses have no prerequisites, while advanced courses may require prior experience.
Course material availability varies by course. Some courses include downloadable resources like PDFs and worksheets, while video content is typically streamed online to ensure you always have access to the latest version.
Enrollment & Payment
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted checkout system.
Yes, we use industry-standard SSL encryption to protect your payment information. Please note that our current checkout is for demonstration purposes only - no actual payments are processed.
Please refer to our Terms of Service for detailed information about our refund policy. We strive to ensure customer satisfaction and will work with you to address any concerns about your course purchase.
Technical Support
Our platform works on any device with a modern web browser and internet connection. This includes desktop computers, laptops, tablets, and smartphones. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience.
First, try refreshing your browser or clearing your browser cache. If you're still having issues, please contact our technical support team with details about the problem you're experiencing, including your browser type and any error messages.
Yes, our platform is fully responsive and works well on mobile devices. You can access your courses from smartphones and tablets using any modern web browser.